VA fax number for claims, evidence and medical records

The VA fax number for disability compensation claims and evidence is 844-531-7818 (toll free), the Claims Intake Center in Janesville, Wisconsin. From outside the US, VA lists 248-524-4260. Pension and fiduciary mail goes to different intake centers with their own fax numbers, and medical records requests go to your own VA facility, not to Janesville.

This guide lists the numbers VA publishes itself, which one fits which document, and how to send it from your phone if you don't have a fax machine.

Which VA fax number to use

VA sorts incoming mail and faxes by benefit type. Send each document to the intake center for the benefit it is about:

The compensation numbers come from VA's "Mailing Address for Disability Compensation Claims" page. The pension and fiduciary numbers are printed in VA's own address table in the instructions of VA Form 20-0995 (Supplemental Claim). VA's phone line for all three is 1-800-827-1000.

Insurance, cemetery and Veteran Readiness and Employment have their own Janesville mailing addresses in the same table, but VA lists no fax number for them there. Use mail or the online options for those.

VA medical records fax number

There is no single VA fax number for medical records. VA says to send the request form - VA Form 10-5345a, "Individuals' Request for a Copy of Their Own Health Information" - to the medical records office (also called the Release of Information office) at your VA health facility, by mail, by fax or in person.

To find that office's fax number, open your facility's page on va.gov, choose Access your health records under "Other services", and use the contact details listed there. If a number is hard to find, our fax number lookup guide shows where else fax numbers are usually printed - and the simplest check is still a call to the office.

Check these before you fax

• Use the number for your benefit type. A pension document faxed to the compensation number has to be rerouted before anyone can work on it.
• Put your details on the cover sheet. Your full name, your VA file number or Social Security number, a phone number, what you are sending and the page count. Our cover sheet guide shows a clean layout, or make one with the free cover sheet maker.
• Label extra evidence. VA Form 20-10208, Document Evidence Submission, is VA's form for sending additional documents or evidence - it lets you tick what you are sending and whether VA asked for it.
• Keep the pages readable. Signatures, dates and small print are what gets lost in a dark scan. See how to scan documents for a fax.

How to fax VA documents from your iPhone

You don't need a fax machine. With HonestFax:

1. Install HonestFax and open the New Fax tab. No account, no email address.
2. Add a cover page with your name, VA file number and phone number.
3. Scan the signed pages with the camera, or add the PDF from Files.
4. Choose United States and enter the VA fax number from the table above.
5. Check the price on screen and send. If the line is busy, the app retries for about 30 minutes, and if the fax still fails, the credits come back automatically.
6. When it says Delivered, VA's fax line accepted every page. Keep that record.

The full walkthrough with screenshots: how to send a fax from your iPhone.

Faxing vs. uploading online

VA also takes compensation and pension evidence online: you can upload supporting documents on va.gov, or use QuickSubmit in AccessVA. Uploading is often the better choice if you already have a VA.gov account, because the document goes straight into your file. Faxing makes sense when the pages are on paper, when you don't have an account set up, or when a VA letter asked you to fax.

Frequently asked questions

What is the VA fax number for disability claims? 844-531-7818, toll free, for the Claims Intake Center in Janesville, Wisconsin. From outside the US, VA lists 248-524-4260.

Can I fax a Supplemental Claim (VA Form 20-0995)? VA's Supplemental Claim page lists online, mail, in person and through a representative. The form's own instructions print a fax number next to each intake center's mailing address. If you are close to a deadline, upload online or call 1-800-827-1000 first to confirm.

Is there a VA fax number for medical records? Not one national number. Each VA health facility's Release of Information office has its own - find it on your facility's page under "Access your health records".

How do I know VA received my fax? A delivered fax means VA's fax machine accepted every page, and you have the time and page count. Your claim status on va.gov updates later, once the document is processed. More in how to confirm a fax was received.

Checked on October 26, 2026: VA - benefits.va.gov, "Mailing Address for Disability Compensation Claims" (fax 844-531-7818 toll free, 248-524-4260 for foreign claimants; Claims Intake Center, PO Box 4444; page last updated June 21, 2025). VA Form 20-0995 instructions, May 2024 (intake center table: Compensation 844-531-7818, Pension 844-655-1604, Fiduciary 888-581-5826; phone 1-800-827-1000; online upload and QuickSubmit). va.gov, "Supplemental Claims" (submit online, by mail, in person or with a representative; updated October 22, 2026). va.gov, "How to get your medical records from your VA health facility" (VA Form 10-5345a, Release of Information office, mail, fax or in person; updated July 9, 2026). VA Form 20-10208, Jan 2026 (Evidence Intake Center, PO Box 4444). VA can change these numbers - check the page on the day you send. HonestFax retries and automatic refund as shown in the app.